Shipping Policy
Thank you for choosing our products! We are dedicated to providing you with a seamless shopping experience. Please review our comprehensive shipping policy below:
Free Shipping
- Eligibility for Free Shipping: Customers in the USA, Canada, Japan, South Korea, Singapore, and Hong Kong can enjoy free shipping on orders over $200. We encourage you to take advantage of this offer to save on shipping costs while enjoying our quality products.
Shipping Fees
For orders under $200, the following shipping fees will apply based on your shipping destination:
- USA, Canada, Japan, South Korea, Singapore, Hong Kong: A flat shipping fee of $15 will be charged.
- Europe, United Kingdom, Australia: A flat shipping fee of $20 will be charged.
- Other Regions: A flat shipping fee of $25 will be charged.
Shipping Times
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Processing Time: After placing your order, please allow 1-3 business days for processing. This time frame includes order confirmation and packaging.
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Delivery Time: Once your order has been processed, standard delivery times are as follows:
- USA and Canada: 5-7 business days
- International Orders (including Europe, UK, Australia): 7-14 business days
- Please note that delivery times may vary based on your location and any potential customs delays.
Order Tracking
Once your order has been shipped, you will receive an email confirmation containing a tracking number. You can use this number to track the status of your shipment through our website or the carrier’s website.
Customs and Duties
For international orders, please be aware that customs duties, taxes, and customs clearance fees may apply based on your local regulations. These charges are the responsibility of the recipient, and we recommend checking with your local customs office for specific details.
Packaging
We prioritize sustainability and strive to use eco-friendly packaging materials where possible. Our packaging is designed to protect your items during transit while minimizing environmental impact.
Changes to Orders
If you need to make changes to your order, please contact our customer service team within 24 hours of placing your order. Changes may include updating shipping addresses or modifying items in your order.
