If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
-
Shipping Information
Free shipping for orders over $200.
For orders under $200, the following shipping fees will apply based on your shipping destination:
- USA, Canada, Japan, South Korea, Singapore, Hong Kong: A flat shipping fee of $15 will be charged.
- Europe, United Kingdom, Australia: A flat shipping fee of $20 will be charged.
- Other Regions: A flat shipping fee of $25 will be charged.
-
Customer Support
- Responsive Assistance: Reach out via email, chat, or social media, and we'll respond promptly to address your concerns.
- Comprehensive Resources: Access FAQs, user manuals, and tutorial videos on our website for self-help and troubleshooting.
- Personalized Help: Our knowledgeable team is trained to provide tailored solutions based on your specific needs and inquiries
- .Warranty and Returns: We offer clear information regarding our warranty and return policies to ensure you feel secure in your purchase.
-
FAQ’s
Our FAQs section is designed to provide quick and comprehensive answers to the most common questions about the Elytra keyboard. Whether you're a potential customer or an existing user, we aim to make your experience as smooth as possible.
What You’ll Find in the FAQs:
Product Information:
Get details about the Elytra's features, specifications, and benefits, including weight, connectivity, and battery life.
Usage Guidance:
Learn how to set up your keyboard, switch between wired and wireless modes, and connect multiple devices.Customization Options:
Explore information on key remapping, macros, and switch customization to enhance your typing experience.Troubleshooting Tips:
Find solutions to common issues, ensuring you can easily resolve queries without needing to contact support.Purchase and Warranty Details:
Understand our purchasing process, payment options, shipping information, and warranty policies for peace of mind. -
Contact Us
We’re here to help! Whether you have questions about the Elytra keyboard, need support, or simply want to share your thoughts, our team at ElimKeys is eager to hear from you.
How to Reach Us:
Email Support:
Send us your inquiries at contact@elimkeys.com. We aim to respond within 24 hours.Live Chat:
Visit our website for instant support through our live chat feature. Our representatives are available during business hours to assist you in real-time.Social Media:
Follow us on our social media platforms (Facebook, Twitter, Instagram) for updates, tips, and to connect with our community. Send us a message, and we’ll get back to you as soon as possible.Feedback Form:
Have suggestions or feedback? Fill out our feedback form on the website, and help us improve your experience.